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StarNow Community Guidelines

Community Guideline

We know that people of all ages and stages use StarNow, including some of our own family and friends! So the crew at StarNow works hard to make sure that StarNow is a safe and enjoyable website for everyone.

Our Community Guidelines will help you understand what's expected on StarNow, and what should be reported to us.

At StarNow, we're committed to...
  • Working hard to find great opportunities for talent.
  • Educating talent about how the industry works – including what to expect in auditions, how to create a great profile to get noticed and how to stay safe online.
  • Working closely with Casting Professionals to make StarNow the best place to discover talent from all over the world.
  • Asking questions before we place casting calls, so we can give talent as much information about projects as we can.
  • Monitoring every listing, message and photo to check it's safe and appropriate for StarNow. (Read more about how we review castings).
  • Listening to our talent and Casting Professionals – let us know if you have seen something that worries you, and we'll take you seriously.

Being part of the StarNow community #StarNowSquad

StarNow is for people of every age, race, gender, size, shape and experience level. As part of the StarNow community, we expect our talent and casting professionals to follow these guidelines:

  • Treat everyone with respect. We don't put up with abusive language, threats, repeated unwanted messages, hate speech or harrassment of any kind.
  • Everyone's time is valuable. If you commit to holding or attending an audition, make sure you're on time, or let the other party know well in advance if you can't make it. Make sure to check messages regularly and follow through on anything you have promised to do.
  • Keep it legal. Make sure you're aware of laws or regulations in your area that apply to the projects you run. For example, if you're making a film that requires minors, find out what the legal requirements for child employment are in your area.
  • Help us look after the community. If you see anything that concerns you (for example a listing, a message or a profile photo), let us know using our REPORT buttons.
  • Take safety seriously. If you use StarNow to communicate intentions of serious harm towards yourself, another member or one of our staff, we will take this seriously. If we have strong concerns regarding wellbeing, these will be escalated to our Senior Management Team and we may report our concern to the relevant authorities.
  • Be supportive and build each other up. If you see someone with a great profile, leave a comment to let them know! If you've worked with someone awesome, leave them a recommendation - they might just write you one in return!
  • Kindness is key. At StarNow we welcome talent from all experience levels. This means that not everyone will have the knowledge and expertise of seasoned members. We ask that any feedback is given constructively - what is obvious to you, may not be to others.

From time to time we may make decisions you disagree with. Bear in mind if we cannot provide you with full details behind a decision we may be working within the NZ Privacy Act, GDPR guidelines, or protecting another member’s privacy.  We may take into account your communication with us (for example if you are extremely rude or abusive when dealing with our team), as, if you cannot communicate with respect, it’s unlikely you’ll provide a great experience for another member.
Guidelines for placing castings on StarNow

The legal bit: We do our best to ensure fair outcomes, but we reserve the right to suspend accounts or remove content for any reason, but particularly to protect our talent, casting professionals, and our services. We reserve the right to enforce, or not enforce, these guidelines in our sole discretion. These guidelines don't create a duty or contractual obligation for us to act in any particular manner.

If you have any questions about our Community Guidelines, please get in touch at